Minister of Tourism (centre) Honourable Edmund Bartlett poses with the 2018 Tourism Service Excellence Awards National Champion for the Individual category, Half Moon Hotel’s Training Manager, Conroy Thompson (right) and Half Moon Hotel for the organization category represented by Brand and Communications Manager Laura Redpath. He is joined by (left) Executive Director of the Tourism Product Development Company, Dr. Andrew Spencer

What is the Tourism Service Excellence Awards?

The Tourism Excellence Awards (TSEA) is geared towards promoting service excellence within Jamaica’s tourism industry. It adheres to the guidance given in the Tourism Master Plan for Sustainable Development to recognize the sub-sector workforce as a vital part of the product, which helps to make Jamaica a destination of choice for visitors.

Executed by the Tourism Product Development Company Ltd. (TPDCo.) since 2008, it ensures that consistent and exceptional customer service within the sector is showcased and rewarded. It is with great pride that the TPDCo boasts of recognizing nearly one hundred and fifty (150) finalists across five (5) subsectors since the inception of The Awards.

Due to the presence of the Coronavirus in Jamaica, the 2019 staging of the TSEA scheduled for Saturday March 14, 2020 is postponed until further notice.

 

2018 National Champions     2018 Resort Area Champions    

 NOMINATION CATEGORIES

The Tourism Service Excellence Awards focuses on two main categories that have been carefully selected to highlight how service in Tourism & Hospitality Industry can create significant economic, environmental, social and cultural benefits. We welcome entries from all tourism businesses and employees – destinations, resorts, individual hotels and niche enterprises.  

 INDIVIDUAL

 NOMINATE AN INDIVIDUAL NOW  

Nominations will be considered from the following categories:

Accommodation Staff | Craft Trader | Airport Staff | Tour Operator | Ground Transportation Operator

 Raft Captain | Attraction Employee | Watersport Employee

 

ORGANIZATION

 NOMINATE AN ORGANIZATION NOW 

Nominations will be considered from the following fields:

Accommodation (properties including hotels, villas, apartments & guest houses)

Attractions and Places of Interest (business entities)| Ground Transportation (business entities)

Tour Operator (business entities) | Watersports Operator (business entities)

For further assistance, please email us at: serviceexcellence.tpdco@gmail.com with the subject line “TSEA Assistance” 

 

OUR PARTNERS


12806163_983594245021380_5438562606202882178_nTEF LOGO PNG copy 2TPDCo_LOGO[FINAL] copy 2
JTB-logo copy

 

  

 

OUR  SPONSORS


 

EXIM-Bank-Logo sandals
PHASE3 copyRJR-GLEANER-LOGO-CMYK copy

 

SpruceUPJa_logo_FINAL-06
MBCC Logo4
NCFM-Logo-&-Tag-line

Berger cd-logo-taiflora CHS Logo chukka Couples Resorts Logo Dolphin Cove Dunn's River Ettenio Half Moon logo new Hilton Rose Hall Logo Hustle On Flow Logo Blue-01-01 Jamaica Pegasus Logo Lasco Logo 1 Bahia Prinipe Logo 2 Bahia Principe MBCC Logo4 National Bakery Phase 3 phase3_logo Round-Hill-Logo-PNG RS Standard logo Rum Fire S Holet Jamaica1 Sandals Logo Black Sandals Logo Blue Sandals Logo Gold Sangster's bookstores SCH_logo_1807 Spanish Court Hotel Spa Divine Logo sample-2 -New
starfish oils Walkers wood YAAMAN - NEW LOGO

 

 

 

 

 

 

 

 

 

 

 

Top