Call for Nominations: Tourism Service Excellence Awards 2019

Minister of Tourism (centre) Honourable Edmund Bartlett poses with the 2018 Tourism Service Excellence Awards National Champion for the Individual category, Half Moon Hotel’s Training Manager, Conroy Thompson (right) and Half Moon Hotel for the organization category represented by Brand and Communications Manager Laura Redpath. He is joined by (left) Executive Director of the Tourism Product Development Company, Dr. Andrew Spencer
Minister of Tourism (centre) Honourable Edmund Bartlett poses with the 2018 Tourism Service Excellence Awards National Champion for the Individual category, Half Moon Hotel’s Training Manager, Conroy Thompson (right) and Half Moon Hotel for the organization category represented by Brand and Communications Manager Laura Redpath. He is joined by (left) Executive Director of the Tourism Product Development Company, Dr. Andrew Spencer

The Tourism Product Development Company Limited (TPDCo) has officially started accepting nominations for its Tourism Service Excellence Awards (TSEA). The nomination period will run until Friday January 10, 2020.

Nominations will be accepted in the individual categories of Accommodation Staff, Craft Trader, Airport Staff, Tour Operator, Ground Transportation Operator, Raft Captain, Attraction Employee and Watersport Employee.

Nominations from the organization categories include Accommodations, Attractions and Places of Interest, Ground Transportation, Tour Operator and Watersports Operator (business entities)

The TSEA programme, which was first staged in 2008 is geared towards promoting performance excellence within the sector, as excellent customer service is integral to the growth of Jamaica’s tourism sector.

Stakeholders and major players within the sector have recognized that one of the most important components of the visitor experience is the quality of the interface between the visitor and the tourism worker. The programme therefore was established to encourage and motivate those who exemplify these attributes and to uphold awardees to the service sector as those to emulate.

Those organizations and individuals who emerge as resort winners will be named beacons of tourism excellence.

Nomination booklets can be accessed from TPDCo’s corporate website, www.tpdco.org, or any of the organization’s regional offices in Kingston, Mandeville, Ocho Rios, Montego Bay and Negril.

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