What is the Tourism Service Excellence Awards?

Excellent customer service delivery from every individual and entity is integral to the continued growth of the Jamaican tourism sector. One of the most important components of the visitor experience is the quality of the interface between the visitor and the tourism worker, and their experience with tourism service providers. The Tourism Service Excellence Awards is geared towards promoting performance excellence within the sector.

The 2017 Tourism Service Excellence Awards was held on Saturday March 17, 2018



2017 TSEA National Champions    2017 TSEA Resort Area Champions     2017 Special Recognition Awardees


The Tourism Service Excellence Awards focuses on two main categories that have been carefully selected to highlight how service in Tourism & Hospitality Industry can create significant economic, environmental, social and cultural benefits. We welcome entries from all tourism businesses and employees – destinations, resorts, individual hotels and niche enterprises.  


Nominations will be considered from the following categories:

Accommodation Staff

 Craft Trader

Airport Staff

Tour Operator

Ground Transportation Operator

 Raft Captain

Attraction Employee

Watersport Employee



Nominations will be considered from the following fields:

Accommodation (properties including hotels, villas, apartments & guest houses)

Attractions and Places of Interest (business entities)

Ground Transportation (business entities)

Tour Operator (business entities)

Watersports Operator (business entities)

For further assistance, please email us at: serviceexcellence.tpdco@gmail.com with the subject line “TSEA Assistance” 



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