Customer service is of paramount importance to Jamaica’s tourism product, due to the highly interactive state of the industry. Identifying the need to reiterate the value of excellent customer service, the Tourism Product Development Company (TPDCo) has developed a customer service campaign.
Excellent customer service does not only exist for luxury products or experiences, it is also and should be incorporated into every type of business.
TPDCo, will host a series of COVID-19 and vaccination refresher sessions for tourism workers. The sessions form part of efforts to maintain a safe and compliant environment for tourism workers and local and international visitors.